causeblog

Gmail—everyone seems to know what it is, and a huge number of people use it. Hands-down, it’s recognized as the best ‘deal’ in the free webmail scene. But why?

A screenshot of Gmail's conversation view

In short, it comes down to Google’s core values. Among them are “Focus on the user and all else will follow,” and, parphrased, “don’t be evil.” Running with this direction, Google’s team (and a huge user community) turned on email on its side by acknowledging two core things: 1) people have conversations, not messages,   2) humans don’t always think linearly and 3) keep powerful features easy.

Staying in the conversation

Gmail offers something few other email clients have been able to touch: effective threaded conversations. What is a thread? Imagine passing a note back and forth in class—writing a reply on the same page that you received a message on. Gmail pieces together the messages going in and out of your address to provide a cohesive view of a conversation—even if the messages are weeks apart—so that the context of messages is clearer. This way, instead of wading through pages of ‘quoted’ messages, which are often hard to read, a user can collapse and expand messages which came before and after whatever message they are reading. Often, this makes each message shorter, too, as introductions and conclusions are less necessary.

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Remember the Milk (or RTM for short) is a powerful, flexible and simple tool for managing tasks. Small business owners (and busy folk everywhere) know that having a mere to-do list is insufficient. Remember the Milk works by helping you quickly enter and triage your tasks so that you can get back to doing whatever it is that you do best without worrying about, well, how to remember to get the milk. And, like so many great web apps these days, it’s a free service.

Remember the Milk works as a great tool for implementing productivity guru David Allen’s excellent methodologies, as articulated in Getting Things Done. The core of his practice involves sorting tasks into a couple of cross-referenced criteria, such as project (e.g. ‘creating a new website’), context (e.g. tools or locations such as ‘phone,’  ‘grocery store,’ or ‘office’) or duration (five minutes, 30 minutes, etc.). In a traditional paper to-do list or a mish-mash of different task management tools, it can be difficult to sort your the work at hand, or, say, find out what five-minutes tasks you can do between clients. Remember the Milk makes implementing a cross-referenced set of lists easy.

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How many times have you wanted to work on a simple document with a friend or colleague, only to be stopped by problems constantly sending files back and forth? Or needed to share a spreadsheet with a client, only to find their copy of Excel won’t open your file? As part of our series on web applications for small business, we’ll take a look at Google Docs as a way to save you money.

Google Docs is a free service which allows you to work on basic documents (word processing, spreadsheets and presentations) in your browser. At a basic level, it provides the most commonly used functions of programs likes Microsoft Office for free. Your files are stored online, instead of on your computer—which means that crashes and viruses don’t affect them, but your ability to access the web does (for example, if your cable modem goes out, you can’t access your documents until you find another internet connection). This sort of online file storage is referred to as ‘the cloud’ in Web 2.0 parlance.

Google Docs also allows for the wonderful experience of jointly authoring or editing a document. Say, for example, that you are working on a notice from the board of your neighborhood association. You could try to get everyone together in the same room to edit at the same time, or attempt to pass around a document (while tracking revisions of it) or delegate the task to just one person.

Instead, Google Docs allows you to create or import a document and then share it with other users (either in an editing or read-only capacity) to make it easy for everyone to contribute (or just comment). No downloads, installations or virus-scanning is required. This is also a great way to work on joint budgets or other technical and rapidly-changing information. During one busy period, my partner and I used the spreadsheet function to track apartments we were looking at and the status of each rental application. It saved us a lot of ‘missed leads’ or duplicate communication. Google Docs can even send notifications to other users when a file is modified, taking out the step of emailing ‘look at this change.’

While there are a few bugs in its implementation (formatting isn’t as fluid, as, say, Apple’s iWork program, or even Microsoft Word), the convenience of shared documents and the ease of use make Google Docs a great tool for just about any user looking to either save money on Office or bring friends and co-workers into the editing process.

If you’ve ever checked your free e-mail account from a friend’s computer without paying a dime, you’ve experienced of glimpse of web apps. Most small business owners don’t know that everything from accounting to conference calls can be achieved online for low or no cost, so we’ve chosen to write a series on small business savings via web apps. We’ll evaluate the benefits, utility and cost of a number of applications. Since Causeit, Inc. is in the process of converting many of our desktop documents into web-capable systems, many of these trials will be supported by our own experience or those of our clients. Here are some of the potential topics [please suggest more!]:

• Mind-Mapping and Outlining Tools to Organize Your Thoughts
• Bookkeeping in a Browser: Online Bookkeeping & Invoicing
• Using Google Documents to Share For Free
• Teleportation: Remote Access and Meetings Via the Web
• Save on Saving: Online Backup Tools
• Can Facebook Actually Get You Clients?
• Using LinkedIn for Networking Knowhow and Reference-Checking
• Online Phone Systems: Press 1 For Cheap Voicemail & Calls
• Google Calendar: Scheduling Your Success/Workgroup Calendars for $0 a User
• Remember the Milk: Free, Powerful Online Task Management
• E-Mail Marketing: What’s the Best Deal?
• Online Project Management: Does it Really Save Time?

At Causeit, we often use outlines or other organizing tools to help process the huge volume of information and brainstormed ideas in staff or client meetings.

comapping.com

We’ve struggled to find a solution that works to meet the needs of our clients across the board, though. Simple solutions like word processing documents are often too limited, graceful desktop apps cost money and/or are platform-specific and may not share easily, and web apps online only work with a good internet connection and often have limited features.

In a blog entry from GTD Times we may have found a solution in Comapping. It’s not ‘battle-tested’ yet, but seems to be an affordable software-as-a-service (SaaS) solution for sharing thoughts, collaboratively authoring outlines and mindmaps, and even beginning the work of coming up with task delegation. It looks like it will work both online and offline (using Adobe Air), and the interface, while not the sexiest, is a good blend of power and entry-level accessibility.

Jury’s still out, but you can check it out at Comapping.com.

In our courses, like Small Biz Group Coaching, we find that many of our participants are tired of managing their personal budgets by hand or with a clunky spreadsheet. Recently I found Mint.com, a personal financial management tool on the web. Once you grant it access to your online banking accounts, it downloads all of your transactions and balances into one place, looks for trends in your spending relative to your account history and to national financial data, and helps you monitor your progress with both your day-to-day investments and your long-term assets & debts.

Check it out—it’s super-easy and pretty powerful. I’ve been using it for about a month and have already noticed some trends in my spending which I hadn’t spotted in my system in Excel.

Found on Guy Kawaski’s How To Change The World

My favorite company of the day: Posterous. If TypePad is blogging, and Twitter is nano-blogging, then Posterous is mini-blogging. Or, blogging for the rest of us. You send an email to post@posterous.com with pictures, PDFs, video, etc, and voila! you have a blog.